privacy policy

Privacy Policy

Gippsland Accounting and Financial Services (GAFS)
Address: 6a Victoria Street, Warragul, Victoria 3820
Effective Date: [04/26/2025]

1. Introduction

GAFS is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Address
  • Email address
  • Phone number
  • Date of birth
  • Tax File Number (TFN) or ABN (if required)
  • Financial and accounting information
  • Details of your business and employment
  • Any other information required to provide our services

3. How We Collect Personal Information

We collect personal information in several ways, including:

  • Directly from you (in person, by phone, email, or online forms)
  • Through our website (e.g., when you submit an enquiry or use our services)
  • From third parties with your consent (e.g., your employer, financial institutions, or government agencies)

4. Why We Collect, Hold, Use, and Disclose Personal Information

We collect, hold, use, and disclose your personal information to:

  • Provide accounting, tax, bookkeeping, SMSF audit, and related services
  • Communicate with you and respond to your enquiries
  • Meet our legal, regulatory, and professional obligations
  • Improve our services and website
  • Send you information about our services, events, or updates (you can opt out at any time)

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and service providers (who are bound by confidentiality)
  • Government agencies (such as the ATO) as required by law
  • Other third parties with your consent, or as required or authorised by law

We do not sell or rent your personal information to third parties.

6. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We use secure systems and procedures to safeguard your information.

7. Accessing and Correcting Your Personal Information

You may request access to, or correction of, the personal information we hold about you at any time by contacting us (see Section 10). We will respond to your request within a reasonable period.

8. Complaints

If you have a concern or complaint about how we handle your personal information, please contact us (see Section 10). We will investigate your complaint and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Gippsland Accounting and Financial Services (GAFS)
6a Victoria Street, Warragul, Victoria 3820
Email: reception@gafs.com.au
Phone: 03 5622 1947

Last updated: [04/26/2025]